When a corporation has a specific goal in mind, they have to be aware that every employee down to the lower level workers in their company is crucial. How do you make sure the CEO's goals are met by the lower level workers? Through effecient and effective training programs. Training programs must be developed so that employees fully understand their duties and how they will affect the company. No details can be missed, even if it means teaching your employess how to write business letters. Training programs should educate employees not only on how to do their jobs, but also how to do their jobs well. You cant teach someone to have ethics, but teaching employees about your culture and what's appropriate is important. Scenario based trainig is very good because people learn through experiences very well. It's a manager duty to train employees well enough that they can concentrate on their own duties and not have to worry about employees making many errors.
This is an interesting article i found on employee training.
http://smallbusiness.dnb.com/human-resources/careers-job-training/1465-1.html
I agree that managers should be aware of and provide proper training for their employees. However, many times employers expect a certain skill set before you can be hired. Some of the expected skill set can eliminate people with great potential. So, managers need to be able to ‘see’ what they could be missing. Also, some managers do not possess the skills that need to be taught to lower level employees because they have always been managers. There is a better understanding of all company functions when there is a manager that has worked his/her way up through the company, but this process is not occurring anymore in most companies. You end up with at least partially clueless management and inadequately trained employees; because managers do not know what skills are really necessary in their own company.
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